Showing posts with label Home Depot. Show all posts
Showing posts with label Home Depot. Show all posts

Saturday, November 1, 2008

Response from the Bed Baddies

After a few back-and-forths with Home Decorators about returning the bashed bed, I receive this e-mail:

Dear Ms. McIntyre,

Thank you for your email.

I do apologize for the delay. Please discard the bed we are in the process of issuing a refund for the Mino Bed.Our records indicate that your credit card, ending in the last four digits of xxxx will be refunded a total of $722.99 within 7-10 business days for the Mino Bed.

Please feel free to contact us if you have any further questions or concerns. Thank you for shopping with Home Decorators Collection. We appreciate your business.

Sincerely,

Donna
Internet Representative

Uh, whaaaat? I'm supposed to throw the bed away? All 500 pounds of it? The general concensus around here is that it's too expensive to ship back, so they're just writing it off.

That was on the 24th, so I'm waiting until Nov. 7 to see if money magically appears on my HOme Depot Card before I hassle them again.

Wednesday, October 15, 2008

That's okay, I LIKE sleeping like a squatter

After considerable delay and annoyances, the bed I ordered from Home Decorators was delivered yesterday.

Broken.

I noticed one of the boxes was smashed on the end.


But it was taped up - so someone else had already seen this and decided it was fine and sent it on its merry way anyway.


I waited for Kyle to get home; I just couldn't bear to look. And this is what we found:



It's a shame, really. Color's nice.

I am done with this bed. DONE.

Okay, not really done. But I'm tired of this hassle and I'm ready to be done with it. So off goes an e-mail with photographs to Home Decorators.