Saturday, November 1, 2008

Response from the Bed Baddies

After a few back-and-forths with Home Decorators about returning the bashed bed, I receive this e-mail:

Dear Ms. McIntyre,

Thank you for your email.

I do apologize for the delay. Please discard the bed we are in the process of issuing a refund for the Mino Bed.Our records indicate that your credit card, ending in the last four digits of xxxx will be refunded a total of $722.99 within 7-10 business days for the Mino Bed.

Please feel free to contact us if you have any further questions or concerns. Thank you for shopping with Home Decorators Collection. We appreciate your business.

Sincerely,

Donna
Internet Representative

Uh, whaaaat? I'm supposed to throw the bed away? All 500 pounds of it? The general concensus around here is that it's too expensive to ship back, so they're just writing it off.

That was on the 24th, so I'm waiting until Nov. 7 to see if money magically appears on my HOme Depot Card before I hassle them again.

1 comment:

Dixie Starr said...

That's friggin hilarious. Just dump that bed in the trash and carry it out to the can, Jen. What the hell. It's not that big of a deal.